Issue - meetings

Corporate Performance All Measures Report Quarter 3 – 1st October – 31st December 2020

Meeting: 03/03/2021 - Cabinet (Item 7)

7 Corporate Performance All Measures Report Quarter 3 – 1st October – 31st December 2020 pdf icon PDF 201 KB

(Copy herewith)

Additional documents:

Decision:

2.1       Cabinet reviewed the contents of the performance report (Appendix 1).

Minutes:

Councillor Larratt as the relevant Cabinet Member presented the report and advised that in the circumstances the report was very good, although performance had been affected. 76.4% of the measures were blue, green or amber and 23% were red.

 

The first table at 3.4 showed high performing highlights such as % of missed bins corrected within 24 hours, which was of particular importance to residents, % of fly tipping incidents removed within two working days of reporting and fewer people in temporary accommodation.

 

The second table showed lower levels of reporting such as % of missed bins - due to disruptions caused by staff sickness and % of household waste recycled and composted - due to less garden waste in the winter months.  The number of households prevented from becoming homeless was sadly lower, for reasons such as domestic abuse and family and friends being unwilling to accommodate.  Town centre footfall had reduced due to the pandemic.  One Subject Access Request had fallen out of time, and staff shortages and illness had affected response times for planning applications.

 

Councillor Larratt congratulated all staff, who had performed well in difficult circumstances.

 

RESOLVED:

 

2.1       Cabinet reviewed the contents of the performance report (Appendix 1).